Your Questions, Answered

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  • We care for adults and children. Services include fillings, extractions with optional socket preservation, root canals, crowns, full and partial dentures, cosmetic dentistry, cleanings and gum care, emergency visits, teeth whitening, and second opinions.

  • Yes! Walk-ins are welcome during office hours. Calling ahead at (203) 635-5882 can help us plan for your visit and let you know about availability. If you are in pain, please tell us so we can help assess your needs.

  • Your comprehensive exam may include a full-mouth series (FMX), a panoramic X-ray, or other selected images. An FMX gives detailed views of individual teeth, roots, and supporting bone. A panoramic image provides a broad view of the teeth and jaws. Together with your clinical exam, these images help us look for decay, signs of infection, bone loss, and other abnormalities that may not be visible by looking in your mouth alone. Dr. Murphy chooses the images needed based on your history, previous X-rays, and exam findings; not every patient needs both. Please bring or arrange transfer of any recent dental X-rays.

  • Call (203) 635-5882 to arrange a visit or ask a question. You can use the phone and Google Maps links at the bottom of every page. Our office is at 253 James Street, New Haven, CT 06513. We help patients in English and Spanish.

  • Yes. We accept Delta Dental, and out-of-network patients are welcome. You can pay with cash, credit card, tap to pay, or Zelle. Ask about payment arrangements with a credit card on file or through a third-party provider. We discuss costs and options before treatment. See our Ways to Pay page for details.

  • James Street Dentistry is a local, independent dental practice—not a DSO (dental service organization) or a large corporation. Dr. George Murphy takes a personal approach, tailoring care to each patient’s needs, goals, and budget. With a heart for dentistry, he aims to make quality dental care more accessible through fair prices, convenient hours, and service in English and Spanish.

  • We are working to make the James Street Dentistry website easier for everyone to use. If you have difficulty reading a page, using a form, or finding information, call (203) 635-5882 or use the Contact page inquiry form if it is accessible to you. Please tell us which page or feature caused a problem and what assistance you need. You do not need to include private medical information. Our office can assist in English and Spanish.

Privacy Policy

Text messaging at James Street Dentistry

City Dental LLC does business as James Street Dentistry. This policy explains how we handle information used for patient text communications. It does not replace our Notice of Privacy Practices for protected health information.

Information we collect and use. We collect your mobile number, your consent preferences, and the messages you send us. With your consent, we use this information for customer care and marketing, including appointment scheduling, confirmations and reminders, rescheduling, general patient inquiries, emergency-visit promotions, and other James Street Dentistry specials.

Your choice. You may choose to receive text messages by selecting the optional SMS consent checkbox on our Contact page form or by giving permission in our office. Texting is optional and is not a condition of receiving care. You may withdraw consent at any time by replying STOP or calling (203) 635-5882.

Sharing and protection. We do not sell or share mobile phone numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Information may be processed by providers that help us deliver messaging, or disclosed when required by law. We use reasonable safeguards to protect your information.

Retention and requests. We retain information only as needed for these purposes and applicable legal or recordkeeping requirements. To request access, corrections, or deletion, call our office. Some information must be retained as required by law.

Contact and updates. Questions? Call (203) 635-5882 or write to James Street Dentistry, 253 James Street, New Haven, CT 06513. Updates to this policy will appear on this page.

SMS Terms and Conditions

James Street Dentistry patient messaging

City Dental LLC does business as James Street Dentistry. City Dental LLC is the legal business name, and James Street Dentistry is the name used for our dental practice and patient communications. We provide dental services to adults and children. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from James Street Dentistry. This includes SMS messages for customer care and marketing such as appointment scheduling, appointment confirmations and reminders, rescheduling, general patient inquiries and emergency-visit promotions, or other JSD specials. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.jamesstreetdentistry.com/faqs#privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

How you opt in. You may opt in by entering your mobile number and selecting the optional SMS consent checkbox on our Contact page form at https://www.jamesstreetdentistry.com/contact. Submitting the form without selecting the checkbox does not enroll you in text messages. You may also be asked for permission to receive texts when you visit our office. Your consent is voluntary and is not a condition of treatment or purchase. Please let us know if your number changes.

Types of messages

We send customer care and marketing messages, including:

  • Appointment scheduling

  • Appointment confirmations and reminders

  • Rescheduling

  • General patient inquiries

  • Follow-up regarding requested dental services

  • Emergency-visit promotions

  • Other JSD specials

Frequency and costs. Message frequency varies based on your appointments and communication needs. Message and data rates may apply. Contact your mobile carrier for details about your plan.

Stop messages at any time. Reply STOP to any message to opt out. You may receive a final confirmation. You can also call (203) 635-5882 to ask us to stop texting you.

Need help? Reply HELP or call (203) 635-5882.

Your privacy. We do not sell or share your mobile information or SMS consent with third parties for marketing or promotional purposes. Read the Privacy Policy above for more information.

Important limitations. Message delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages. Texts may not be read immediately. Call the office for urgent dental concerns and call 911 for a medical emergency. Avoid sending sensitive health details by text.

Contact. James Street Dentistry · (203) 635-5882
253 James Street, New Haven, CT 06513